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Missing awards in Award List report

Author Topic: Missing awards in Award List report  (Read 614 times)


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Missing awards in Award List report
« on: May 01, 2019, 09:29:26 PM »
On the v5.7.0.9 Award List report, I am not finding the Challenge Award/Pin or the Timothy Award/Pin.  Am I overlooking something?


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Re: Missing awards in Award List report
« Reply #1 on: May 02, 2019, 11:28:48 AM »
The dropdown menu will only be populated with awards that have actually been earned. To see all of the book awards earned (so far) this year: go to the main Awards tab; set the "On Date:" selection at the top to show All Dates; filter the Award Source column to show only "Book"; group by Description (which is basically the award name).  There probably aren't any Challenge or Timothy awards that have been earned.

If you think there is someone that earned / should have earned one of those specific awards and it's not in the award list, review the handbook tab for that clubber.  If the book is indeed completed, but the award didn't trigger, try unchecking a section and checking it again (be sure to set the date you want to use at the top).

If you are still seeing things you don't expect or have issues/questions, send an email to support so we can investigate your specific situation.
« Last Edit: January 29, 2021, 11:49:39 AM by Annette »