This post is applicable in the Cloud database's Windows App as well as in the Legacy database.
Question: I am trying to waive a clubber's fees in the fees and dues portion of his individual record, but the program will not let me click on the "waive" box. Is there a way to waive this clubber's fees?
Answer: There is a button on the toolbar that looks like a piece of paper with a red X on it that allows you to waive the selected fee. A fee must be selected for it to be enabled. So, select the row of the fee you would like to waive, then click the button in the toolbar. A confirmation dialog will be displayed before the fee is waived. There is also a right-click popup menu option of 'waive' that can be used once the fee is selected.
This can be done from the Member Form > Fees tab, or from the main Ledger > Fees grid.
Note: you may select multiple rows to perform the 'waive' process to multiple fees at once. This may be handy if you have a group of old fees that need to be waived.
