Approved Workman Database

Info and Training => FAQs => Topic started by: Annette on March 10, 2025, 10:03:09 AM

Title: How to convert "Legacy Contact Info"
Post by: Annette on March 10, 2025, 10:03:09 AM
Old (Legacy) communication info needs to be converted to the newer format. (See this post for more details:https://www.approvedworkman.com/forum/index.php?topic=2260.0 (https://www.approvedworkman.com/forum/index.php?topic=2260.0).) We have provided a conversion utility that will streamline the process.

If Legacy communication records exist for a household, they will be shown in a separate grid at the bottom of the E-Contacts (Phones/Email/Other) dialog for the household. To convert records:

Select a record in the Legacy grid:

Conversion dialog: Data from the Legacy communication record is shown as read-only text for each field to use as a reference. Complete the information for each field as follows:

Contact Name:
Type, Phone number/Email address, Carrier, OK to Text and Private: