Approved Workman Database

Community Contributions => Q&A => Topic started by: chris h on February 02, 2012, 07:29:36 AM

Title: count on check-in not matching home page
Post by: chris h on February 02, 2012, 07:29:36 AM

Note: This post only applies to the Legacy database!

The count on my check-in screen is not matching the count on the home page.  It is for 2 clubs and I know (or think I know) why it's happening but I can't get it to resolve.  We had 2 visitors last night that were each entered twice.  I deleted the duplicate records from the clubber screen but the clubs those 2 visitors were in are the ones off by one in the home screen.  I tried to optimize and then because that didn't work I ran the repair function.  Still hasn't changed.  The count on the check-in is right but somehow the home screen is picking up the 2 that I deleted.

Thanks!

Title: Re: count on check-in not matching home page
Post by: Rick Leffler on February 02, 2012, 10:02:18 AM

Try this: Open the Check-in List screen and find the Visitor checkbox that is currently checked for one of your clubbers that brought a visitor. Clear the checkmark, then click another clubber's name to effectively move off that row so the record will be posted. Then go ahead and re-check the Visitor checkbox you just cleared.  Now go to the Home Page and see if this action has triggered a recalculation.

Title: Re: count on check-in not matching home page
Post by: chris h on February 02, 2012, 04:23:57 PM

It worked.  Thanks!