Author Topic: How to Update your database  (Read 1804 times)


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How to Update your database
« on: November 10, 2015, 02:03:06 PM »
Update News: As of version, the update process has been improved.  The update process now handles most of the steps for you.  On the update dialog, click "Apply the Update".  You will see details of the process as it works. The database will shut down and the installation wizard will be launched.  You will need to click 'next' to begin the installation process.  Once the wizard finishes, it will automatically launch the database for you to log in and the updates will be applied.

Note: Updates are still applied one at a time, so you may need to repeat the process to apply updates until you have the current version.

For versions prior to This video shows how to download and apply updates to your database:

Before applying updates, here are a few things to keep in mind:

The Approved Workman icon on your desktop should be a shortcut to the Approved Workman executable (exe), not the exe itself.  You may encounter problems if your exe is on the desktop.  When you log in to your database, check the Local Data Path at the bottom of the log-in screen.   It will start with the drive letter and may then be followed by {your personal folder} or some other folder, but it should end with "Approved Workman\Data".  If you are unsure about either your executable or your Data Path, please contact customer support for assistance.

If you use the Check-out/in feature, be sure all databases are checked-in before applying updates.

If you currently have any failed updates / errors when you log in to the database, please contact customer support before applying any additional updates.

Steps to download and apply an update:

   1. Click Help > Check for Updates, then Check for Updates now.
   2. Review the listed contact information. Use the Comments section of the dialog to notify us of any changes.
   3. Read the News section in the lower right corner.
   4. In the Update Information section, follow steps 1 - 10 to download and apply the update.

Important Note: If the update you were given to apply was not the latest version as indicated on the update dialog, repeat the process to apply the next update.  Keep applying updates until the update dialog tells you that 'there are no updates available, you have the latest version."
« Last Edit: January 06, 2017, 10:42:18 AM by Annette »