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Q&A / Re: T & T Start Zone Book Numbers
« Last post by Annette on September 17, 2019, 10:58:16 AM »
I'm not completely sure of your question. I'll need a little more information.

In version, the new numbers for the Start Zones should be correct in the Inventory.  Example ESV is 34166. Are you seeing something else in the inventory?

Separately, you can assign the Start Zone more than once.  Under Admin > Curriculum, expand the records for Truth & Training.  You will see Start Zone (Yr1), Start Zone (Yr2), etc. Are those just not showing up in the list of options when you try to assign a handbook?

If that is the case, it could be because the correct translation is not marked as 'in use'.  You can open the generic book record for any one of those and examine the 'in use' box for the translations on the General Book Information tab. (You should also see the correct item number there; i.e. 34166 for ESV.)

If that doesn't answer your question or resolve your issue, please give more details about what you are (or are not) seeing and what screen/tab.

Q&A / T & T Start Zone Book Numbers
« Last post by tallyho on September 16, 2019, 06:44:56 PM »
The book numbers for the T & T Start Zone don't match the Ministry catalog.  On Page 39 of the ministry catalog, it shows the new numbers.  It states that all T & T grades have to complete the Start Zone each year.  It is the same book # for each year, but I believe the database should show it as T & T Start Zone Year 1, Year2, Year 3, and Year 4. 

Please let me know if you think I am misinterpreting anything. 

Thank you!
Susan Mangum
Tally Ho First Baptist Church
Q&A / Re: Award Triggering
« Last post by Annette on September 16, 2019, 12:05:41 PM »
As long as it wasn't a change to the award set, it will trigger correctly.  Since you said 'order of patches' that should be fine.
Q&A / Re: Award Triggering
« Last post by Secretary Sue on September 13, 2019, 08:04:40 PM »
What about kids who have that book assigned already but haven't earned any awards?
Q&A / Re: Award Triggering
« Last post by Annette on September 13, 2019, 08:21:32 AM »
Changing the award triggering only changes what triggers from that point.  It will not change the awards already earned, so you will need to make those changes.
Q&A / Award Triggering
« Last post by Secretary Sue on September 12, 2019, 10:23:31 AM »
If I make adjustments in the award triggering (I just learned that something triggered incorrectly last night and I think I overlooked changing the order of patches for a handbook.) will it be updated in each clubber's records or do I need to open each one to make the change for each clubber in that book?
Q&A / Re: Household and Member ID List
« Last post by Annette on September 11, 2019, 09:39:46 AM »
This is not normal.  I will correspond with you by email.

If anyone else is having trouble, please send an email to support.
Q&A / Household and Member ID List
« Last post by MaureenCooper on September 10, 2019, 09:29:51 PM »
We use this report for our clubber sign-out sheet.  We run the report for each room in Cubbies and Sparks which total 11 rooms.   It takes so long to run this report. Sometimes it takes almost 5 minutes for each room.  Is this normal for this report?
Q&A / Re: New T&T Books - Still divide club as UA and UC
« Last post by MaureenCooper on September 10, 2019, 09:23:22 PM »
It worked.  Thank you.
Q&A / Re: Error report
« Last post by Rick Leffler on September 04, 2019, 10:43:41 AM »
The assignment of Team Names with multiple clubbers selected is not the same error. See the other posting today about that.

PamJ, please send email to support at leffler systems dot com or call the office 615-962-7479 about the DBISAM error 10051.
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