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FAQs / Where are the Database Utilities?
« Last post by Annette on December 04, 2019, 10:09:19 AM »
Question: Where is the Admin > Database Utilities tab?

Answer: The Remote Client does not have a Database Utilities tab (under Admin) as most of the utilities are not needed.  Processes like Backups and Optimizing are done for you.  Processes that are still available, such as the Data Import and the SQL Workbench, are now located under the Tools menu on the main toolbar.
FAQs / Why doesn't my shortcut work anymore?
« Last post by Annette on December 04, 2019, 10:01:39 AM »
Question: Why doesn't my shortcut work after I download an update?

Answer: the shortcut points to the specific version's executable. After the new version is downloaded, the old one is deleted; so the shortcut no longer points to anything.

Instead of having a shortcut, put the exe on the desktop. (For additional help, see this post:
FAQs / How do I get the Remote Client?
« Last post by Annette on December 03, 2019, 11:36:24 AM »
Question: How do I get the Remote Client on another computer? or How does another person get the Remote Client on their computer?

Answer: The Remote Client executable (AWdbRemote.exe) can be downloaded from our website, here:  Scroll to the bottom of the page.  Under the "Web App" heading, click the link to 'download Windows Remote Client'.
  • If available, use 'Save As' and when prompted to choose a location, select your desktop.
  • If there is no option to select a location to save the file, it will probably go to the Downloads folder.  Locate the AWdbRemote.exe file in the Downloads folder, then cut/paste it to your desktop.
Having the exe on the desktop will make the updating process easier.
Tips / Find out What's New
« Last post by Annette on December 03, 2019, 11:27:43 AM »
After applying an update, get details on the "What's New" tab located on the Home Page. (See the screenshot).  It provides information on Enhancements and Fixes that were included in the update.
FAQs / How does the Remote Client get updated?
« Last post by Annette on December 03, 2019, 11:21:09 AM »
Question: How does the updating process work for the Remote Client?

When there is an update available, a download button will be given when you log in. When it is clicked, the old exe will be replaced with the newer one and the log in screen will be launched again.

The update process works best when the executable (AWdbRemote.exe) is on the desktop. You shouldn't run the exe from the downloads folder or create a shortcut that points to the exe. (For help downloading the exe, see this post:

Note: the new exe will likely not be in the same spot on the desktop as the old one; but it will be there. Just move it back to where you like it.

You can't skip the update. It should be a simple process and only take an extra minute. If you are having trouble and this post doesn't help resolve it, please contact us so we can help!
Q&A / Re: Change a Leader's Role
« Last post by Secretary Sue on December 02, 2019, 11:41:43 PM »
Thanks so much, Rick! Hope you had a Happy Thanksgiving and will enjoy a Merry Christmas!
Q&A / Re: Change a Leader's Role
« Last post by Rick Leffler on December 02, 2019, 10:09:17 AM »
Solution: In the Windows Remote Client app (AWdbRemote):
Open the individual member record, then double-click the Role record shown in lower left of the Member form. This will open the Role dialog where you can change the current Club Name assignment. Click Save and Close and the session (aka attendance) records will be updated to reflect the new club name from the current club date forward.  (Tip: If you want the club assignment change to be effective on a particular club date, make sure THAT is the date you have selected as the Current Club Date in the main toolbar.
Q&A / Change a Leader's Role
« Last post by Secretary Sue on December 01, 2019, 11:03:38 PM »
We've had some role changes - someone moving from one club & position to another. How do I make that change without creating a duplicate attendance record? I've tried to Archive or make Inactive the old role and make the new one Active but they both still show up for marking attendance and that is cumbersome and confusing when marking attendance. I'm sure I've not done something correctly!
I'm guessing what you are saying is...  your live database is located on a network drive, and that network drive is not accessible?  If so, then you will not be able to access your data.

One option might be: locate your AWdb Backup file (ends with .bkp) which hopefully has been written to a USB flash drive, a local drive, or any other location than the usual live network drive.  If you can get the backup, you can restore that to your local C: drive and then you will be able to access all the data contained in the backup (hopefully it's recent).

If you can locate an AWdb Backup file and need help restoring it, please send email to support at leffler systems dot com.
Is there any way I can access the Awana data base without going through our internal drive?  I need to print out reports and our system is set up to go through out s drive.
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